Resilience is greater in communities that are thriving, and not just for the few, but for the many.
This means improving equity, a quality that is perniciously elusive and is not created without clear intent and action. Too many cities have focused on improving economic, health, and social outcomes, only to see some populations fall further behind. Yet this reality is not happenstance, as in the words of W. Edwards Deming: “Every system is perfectly designed to get the results it gets.”
Authors: Doug Linkhart and Tyler Norris for the International City Managers Association (ICMA)